User Agreement & Privacy Policy

PicSelf — AI Visual Creation Agent
Last Updated: April 30, 2026 · Effective Immediately
01

Agreement to Terms

Thank you for using PicSelf, an AI-powered photo editing and creative media application operated by WonderSky Technology Co., Limited ("we", "us", "our"). Through PicSelf, you can access AI tools including AI Image-to-Video, AI image editing, AI video generation, and other creative media features.

By downloading, installing, or using PicSelf, you agree to be bound by this User Agreement & Privacy Policy ("Agreement"), which governs both your use of our services and how we handle your personal information. If you do not agree, please do not use our services.

Updates We may update this Agreement at any time. Material changes will be communicated via in-app notification or email before taking effect. Continued use after any update constitutes acceptance. The "Last Updated" date reflects the most recent revision.
02

User Code of Conduct

When using PicSelf, you must comply with all applicable laws and platform policies. You are prohibited from producing, uploading, or disseminating the following:

  1. Illegal Content: Any content violating internationally recognized laws, regulations, or the local laws of any target market.
  2. Infringing Content: Content that infringes on the intellectual property, privacy, portrait, or other legitimate rights of any individual or entity.
  3. Harmful Content: Hate speech, incitement to violence, pornography, terrorism-related material, or content that demeans, harasses, or threatens individuals or groups.
  4. System Abuse: Introducing viruses, malicious code, or programs designed to disrupt platform functionality; exploiting system or API vulnerabilities to obtain credits or subscription benefits unlawfully.
  5. Reverse Engineering: Attempting to decompile, disassemble, or derive the source code of PicSelf's software or AI models.
  6. Automated Abuse: Using scripts, bots, or automated tools to batch-call AI services or engage in bulk account registration.

AI-Generated Content Labeling: Where required by applicable law, PicSelf will automatically apply provenance labels or watermarks to AI-generated content. You shall not delete, obscure, or tamper with such labels without authorization.

04

Intellectual Property

All proprietary content, features, and functionalities of PicSelf — including text, graphics, logos, images, audio, data compilations, and software — are the exclusive property of PicSelf and WonderSky Technology Co., Limited, protected by international copyright laws. Without our prior written consent, you may not copy, distribute, modify, publicly display, or transmit any content from PicSelf.

"PicSelf" and all related names, logos, and slogans are trademarks of WonderSky Technology Co., Limited. You must not use these marks without our written permission.

Your Content & AI-Generated Outputs: Intellectual property rights associated with AI-generated outputs generally belong to you, within the limits permitted by applicable law. PicSelf uses user-submitted content only as necessary to provide, operate, maintain, secure, and improve the requested app functionality. PicSelf does not use user-uploaded photos, videos, text instructions, generated images, or generated videos to train AI models or for advertising tracking without the user's explicit consent.

Your Responsibility: You must ensure that all content you input (text, images, audio, video) is legal, compliant, and that you hold the legal right to use it or have obtained all necessary authorizations.

05

Data We Collect

We collect personal information when you register, subscribe, contact us, or access certain features. The data we may collect includes:

Category Examples Purpose
Identity Full name, email, zip code, country Account creation, communication
Payment
Purchase history, subscription status, transaction identifiers, and related purchase events processed through Apple's In-App Purchase system

Subscription verification, entitlement management, purchase analytics, and value event postback
Usage IP address, device type, OS, in-app actions Analytics, service improvement
Communications Support messages, questions Customer support, product improvement
Payment Security All payments on iOS are processed through Apple's In-App Purchase system.

We also collect non-personal information (aggregated usage statistics, device categories, session durations) to monitor service performance and prioritize improvements. This data does not identify individual users and may be shared in anonymized, aggregated form.

06

How We Use & Share Your Data

We use your personal information to: provide and improve services, process payments, communicate with you, and conduct statistical analysis. We do not sell your personal information. We may share data only in the following limited circumstances:

Your data is stored primarily in the United States. For EEA and UK users, data transfers outside those regions are protected through Standard Contractual Clauses (SCCs) and other lawful transfer mechanisms. You may request a copy of applicable transfer safeguards by contacting us.

07

Data Protection & Your Privacy Rights

We protect your data through encryption in transit (TLS 1.2+), encryption of sensitive data at rest, secure server infrastructure, role-based access controls, and regular security assessments. In the event of a data breach affecting your rights, we will notify affected users and relevant authorities within 72 hours.

Based on your place of residence, you have the following rights:

Data Access

Request information about personal data we hold, including types, purposes, and recipients. Obtain a portable copy.

Rectification

Request correction of any incomplete or inaccurate personal information we store about you.

Deletion

Deactivate your account and request removal of personal data. Eligible data will be permanently deleted.

Restrict Processing

Request restriction of data processing in specific circumstances (e.g., disputed accuracy).

Revoke Consent

Withdraw previously given consent at any time. Prior processing remains lawful.

Object

Object to processing on grounds of legitimate interests or for direct marketing purposes.

To exercise any right, email support@sendmail.picself.ai. You may also lodge a complaint with the data protection regulator in your region. We retain data only as long as necessary; when no longer needed, we securely delete or irreversibly anonymize it.

Data Deletion Requests Send an email to support@sendmail.picself.ai with the subject line "Data Deletion Request", including your account email and relevant details. Once your identity is verified, we will delete or anonymize your data within 30 days, unless legal obligations require retention. You may also delete your account directly in the app under Account Settings.
08

Content Moderation

To ensure platform compliance and a positive user experience, PicSelf conducts automated content detection and review of user-submitted and generated content (text, images, videos). These review processes are operated or controlled by PicSelf for content compliance, security risk control, abuse prevention, and service quality assurance. PicSelf does not share user-uploaded photos, videos, text instructions, generated images, or generated videos with third-party AI service providers for AI generation, model training, or independent processing.

If content is determined to violate applicable laws, App Store policies, or this Agreement, PicSelf reserves the right to restrict generation, block or delete content, suspend functions, or terminate services without prior notice.

Users are fully responsible for the legality and compliance of all content they submit or generate. Any legal liabilities arising from published content shall be borne solely by the user.

09

Violations & Penalties

Each breach of this Agreement constitutes a separate violation. Unless otherwise required by law, violations are generally handled according to the following tiers:

Violation Action Level
1st Content removal and system warning Warning
2nd Feature restriction or account suspension (1-3 days) Moderate
3rd Feature restriction or extended suspension (7+ days) Serious
4 or More Permanent account suspension and service termination Permanent
Immediate Permanent Suspension For serious violations — including publishing illegal content, exploiting system vulnerabilities for large-scale resource abuse, using automated tools for malicious attacks, prompt injection to circumvent content moderation, or acts that severely endanger platform security — PicSelf may bypass tiers and permanently suspend the account immediately, without prior notice or refund.

Appeals: If you believe a penalty was issued in error, submit a written appeal to support@sendmail.picself.ai within 7 working days of the penalty notification. PicSelf will review and respond within 15 working days. The penalty remains in effect during review. Where an account is permanently suspended, remaining credits, subscriptions, and entitlements lapse without refund.

10

Subscription & Cancellation

Subscription details — including start date, expiration, and tier — can be viewed in the Member Center within your account settings.

Auto-Renewal & Cancellation (iOS) Subscriptions are managed through Apple's In-App Purchase system and auto-renew unless cancelled at least 24 hours before the end of the billing period. To cancel:
  1. Open Settings on your iPhone or iPad
  2. Tap your Apple ID name → Subscriptions
  3. Select PicSelfCancel Subscription

After cancellation, your subscription remains active until the end of the paid period. No partial refunds for unused portions, except where required by consumer protection law. All refunds for purchases through the App Store are subject to Apple's refund policies via reportaproblem.apple.com.

11

Disclaimer & Limitation of Liability

PicSelf provides AI media tools for creative, entertainment, and lawful use only. We make no warranties of any kind about the completeness, accuracy, or suitability of our services. AI-generated content may not always be perfect, unique, or free from third-party IP claims. You are solely responsible for evaluating the legality and appropriateness of any AI-generated content for your purposes.

You are strictly prohibited from using PicSelf for illegal, infringing, or unethical activities, including generating pornographic, violent, hateful, defamatory, or otherwise unlawful content. Violations may result in immediate termination and civil, criminal, or regulatory liability.

To the maximum extent permitted by law, PicSelf and WonderSky Technology Co., Limited shall not be liable for any indirect, consequential, special, or punitive damages arising from your use of our services. Where liability cannot be excluded, our total aggregate liability shall not exceed the greater of (a) the amount you paid in the twelve months preceding the claim, or (b) USD $100.

Indemnity: You agree to indemnify and hold harmless PicSelf, its affiliates, officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of PicSelf, your violation of this Agreement, or any content you generate or share, including claims related to misuse of AI visual creation features, non-consensual content, or IP infringement.

12

Children's Privacy

PicSelf is not directed to children under 16 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children below this age. If we discover that we have inadvertently collected such data, we will delete it immediately.

Parents or guardians who believe their child has provided personal information without appropriate consent should contact us at support@sendmail.picself.ai.

A1

Google Ads, Firebase, Event Tracking, and Value Postback

PicSelf may use Google Ads and Firebase for advertising attribution, in-app event tracking, value event postback, usage analytics, service performance measurement, crash diagnostics, fraud prevention, and service improvement.

Google Ads and Firebase may process limited technical, device, advertising, usage, and event data, such as device identifiers, advertising identifiers where permitted, app interaction events, purchase or subscription events, approximate region, crash logs, and similar analytics data.

Google Ads and Firebase do not process user-uploaded photos, videos, text instructions, generated images, or generated videos for AI generation, model training, or independent processing.

Where required, PicSelf requests permission through Apple's App Tracking Transparency framework before accessing the advertising identifier or using data for tracking purposes.

13

Third-Party Services

PicSelf may contain links to or integrations with external platforms and services not operated by us. These are provided for convenience only and do not constitute endorsement. Your use of any third-party service is governed by that service's own terms and privacy policies, not by this Agreement.

PicSelf has no control over and assumes no responsibility for the content, practices, or data handling of any third-party service. We encourage you to review third-party terms before connecting your PicSelf account or sharing content externally.

14

Feedback

We welcome your feedback on PicSelf. By voluntarily submitting feedback, ideas, or suggestions, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, and exploit such feedback for any purpose, without obligation to compensate or credit you.

15

Governing Law

This Agreement shall be governed by applicable laws based on your location:

Any disputes not resolved amicably shall be submitted to the courts of competent jurisdiction in the applicable region. Nothing herein limits your rights under mandatory consumer protection laws in your country of residence.

16

Contact Us

For any questions, complaints, data requests, or appeals, please contact us:

Company WonderSky Technology Co., Limited
Office Address
SUITE 1604, EMPEROR GROUP CENTRE, 288 HENNESSY ROAD, WAN CHAI, HONG KONG
Registration No. 78244800
General Support support@sendmail.picself.ai
Data Deletion support@sendmail.picself.ai — Subject: "Data Deletion Request"
Content Complaints support@sendmail.picself.ai — Subject: "Content Complaint"
IP / DMCA Notices support@sendmail.picself.ai — Subject: "Copyright Notice"

We aim to acknowledge complaints within 2 working days and provide a substantive response within 5 working days.